AI dental notes: frequently asked questions
Everything you need to know about how InstantNote generates AHPRA-compliant dental clinical notes.
No. InstantNote is a clinical documentation aid, a productivity tool. It does not provide clinical advice, diagnoses, or treatment recommendations. You review and approve every note before it is final.
Audio is sent to a speech-to-text service for transcription and then discarded. It is never stored in your records, never cached, and never used for model training. The transcript text is then used to generate your note.
Your structured patient records (names, dates of birth, identifiers stored in your database) are never sent to any AI provider.
You review every note before approving. Edit any field. The flag system highlights missing or incomplete sections. Nothing is saved until you approve it.
Yes. The speech recognition handles Australian English well, including a wide range of accents. You can also run a short voice calibration on first use to improve accuracy for your specific voice and terminology.
No special hardware required. The built-in microphone on any laptop, tablet, or phone works. For better results in louder surgeries, a basic lapel mic or headset improves accuracy, but most dentists use whatever is already on the desk.
Typically 5–10 seconds after you stop recording. The note is ready before your patient has finished getting up from the chair.
Per dentist. Each dentist logs in with their own account, sees only their own notes, and is billed separately. If you run a multi-dentist practice, each clinician subscribes individually.
Recording requires an active connection. If you drop out mid-consult, finish the appointment and record a quick summary afterwards. The system handles partial recordings the same as full ones.
Yes. You can adjust the default structure, add practice-specific fields, and set preferred terminology. Templates are saved per account.
You copy the note to your PMS with one click. No integration required right now. Direct PMS integration is coming soon.
Yes. Scan the QR code that appears in the app. It opens a full-screen recorder on your phone in the browser. No app download needed. Tap to record, tap to send. The note appears on your desktop while you walk around the surgery. Works on any iPhone or Android.
Yes. No contracts, no lock-in, no cancellation fees. Cancel from Settings and your subscription ends at the close of the current billing period.
Heidi Health is a general medical AI scribe built for GPs and allied health. InstantNote is built exclusively for dentistry. Key differences: InstantNote detects ADA item numbers (including surface-count codes 521-535), generates dental-specific consent forms, scores every note against AHPRA Dental Board standards, includes sections for LA agent and dose, tooth and surface charting, and radiograph justification. Heidi does not offer these dental-specific features. For a full comparison, see our blog post: InstantNote vs Heidi Health for Dentists.